Privacy policy
Medzome Life Sciencez Pvt. Ltd. ("Medzome", "we", "us", "our") operates the website truescan.in and the TrueScan® brand. This Privacy Policy explains what information we collect when you use the website, how we use it, and the choices you have.
By using truescan.in you agree to this Privacy Policy. If you do not agree, please do not use the website.
Who we are
Medzome Life Sciencez Pvt. Ltd., #47, Lodhimajra, Ind. Area, Baddi-173205, Solan, Himachal Pradesh, India. For any privacy query, write to sales@truescan.in.
Information we collect
Information you give us. When you fill in the contact form on the website, you share your name, email address, optional phone number, the subject of your enquiry, and your message. We use this only to respond to you.
Information collected automatically. Like most websites, we collect basic technical information when you visit truescan.in — IP address, browser type, device type, pages visited, and time spent. This is collected through cookies and Google Analytics 4.
Information we do NOT collect. Our Ovulation Calculator, Due Date Calculator, Pregnancy Test Date Calculator and hCG Level Tracker run entirely in your browser. The dates, cycle lengths, or any other information you enter into these calculators are never sent to our server or stored anywhere on our end.
How we use your information
We use information you give us to:
- Respond to your enquiries via email
- Send product or order information you specifically request
- Improve the website and the content we publish
We use automatic information to understand how visitors use our website, fix problems, and improve our pages. We will never sell your personal information to advertisers or third parties.
Cookies
Our website uses essential cookies (to make the site work) and analytics cookies (to understand traffic). You can disable cookies in your browser settings. Disabling them will not break the website, but may affect some features.
Third-party services
We use the following services that may receive limited information when you use our website:
- Google Analytics 4 — for traffic measurement
- Google Maps — to show our location on the Contact page
- WhatsApp Business — only if you choose to message us via the WhatsApp button
- Marketplace links — clicking on “Buy on Amazon, Flipkart, 1mg” and similar takes you to those websites, which have their own privacy policies
We do not control these third parties. Please review their privacy policies if you have concerns.
Data security
We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No online transmission is 100% secure, so we cannot guarantee absolute security.
Your rights under the DPDP Act 2023
Under India’s Digital Personal Data Protection Act 2023, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent at any time
To exercise these rights, write to sales@truescan.in. We will respond within the timelines set by the Act.
Children
Our website is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has shared personal information with us, please contact sales@truescan.in and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest update. Continued use of the website means you accept any changes.
Contact
For any privacy-related question, contact us at: sales@truescan.in
Medzome Life Sciencez Pvt. Ltd., #47, Lodhimajra, Ind. Area, Baddi-173205, Solan, H.P., India.